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i keep getting this error

Discussion in 'Data Protection' started by spudevo, May 12, 2005.

  1. spudevo

    spudevo Registered

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    hi peeps i keep getting this error when trying to install mambo

    You cannot install more than one script in the root directory of a domain

    Click on the browser's Back button to fix reported errors.


    but there is no errors??? wtf please help as my website has gone down due to it
     
  2. Zxin

    Zxin Member

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    I am not sure if this is a fix for you but I have seen something like this before.
    When you install software and there are existing files already inplace it will give you an error.
    So, if you have for example a file /home/username/www/index.php in place and you then click on install mambo it will error out because it also tries to install an index.php in the same path.

    Try moving everything under /home/username/www/* to /home/username/www/OLD and then installing mambo.
    OR backup what you do have there and erase all dirs and files under
    /home/username/www/
    and then attempting to install mambo.


    -Thomas
     
  3. spudevo

    spudevo Registered

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    but how do i delete thes files in my ftp i get error and in my file manager i get erros as the permission is not set to 777 but when i try and chnage it it doesnt work
     
  4. spudevo

    spudevo Registered

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    some one help me!!! please!!!!!! iv got my web serve even to rest the whole thing and still cant do anything!!!
     
  5. webignition

    webignition Well-Known Member

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    If you can't delete files via cPanel's file manager / FTP manager and you can't delete the files using a standalone FTP client you should try and delete the files via root SSH.

    if you don't have root access to the server, i.e. if you just have a cPanel account but don't own/rent the entire server, you should contact your host as the can and should be able to delete files that you don't have the permission to.
     
  6. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Yes, contact your hosting company and sk them to delete the files for you. It is their responsibility and they should help you.
     
  7. ccccanada

    ccccanada Well-Known Member

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    You should also tell your host provider that you where unable to delete these files because its an indication that they did not set the right permissions for your account.
     
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