i keep getting this error

[spudevo]

hi peeps i keep getting this error when trying to install mambo

You cannot install more than one script in the root directory of a domain

Click on the browser's Back button to fix reported errors.


but there is no errors??? wtf please help as my website has gone down due to it

 

[Zxin]

hi peeps i keep getting this error when trying to install mambo

You cannot install more than one script in the root directory of a domain

Click on the browser's Back button to fix reported errors.


but there is no errors??? wtf please help as my website has gone down due to it

I am not sure if this is a fix for you but I have seen something like this before.
When you install software and there are existing files already inplace it will give you an error.
So, if you have for example a file /home/username/www/index.php in place and you then click on install mambo it will error out because it also tries to install an index.php in the same path.

Try moving everything under /home/username/www/* to /home/username/www/OLD and then installing mambo.
OR backup what you do have there and erase all dirs and files under
/home/username/www/
and then attempting to install mambo.


-Thomas

 

[spudevo]

but how do i delete thes files in my ftp i get error and in my file manager i get erros as the permission is not set to 777 but when i try and chnage it it doesnt work

 

[spudevo]

some one help me!!! please!!!!!! iv got my web serve even to rest the whole thing and still cant do anything!!!

 

[webignition]

If you can't delete files via cPanel's file manager / FTP manager and you can't delete the files using a standalone FTP client you should try and delete the files via root SSH.

if you don't have root access to the server, i.e. if you just have a cPanel account but don't own/rent the entire server, you should contact your host as the can and should be able to delete files that you don't have the permission to.

 

[AndyReed]

Yes, contact your hosting company and sk them to delete the files for you. It is their responsibility and they should help you.

 

[ccccanada]

You should also tell your host provider that you where unable to delete these files because its an indication that they did not set the right permissions for your account.