I lost access to CPanel and Webmail

PauloMartins_94

Registered
Jun 8, 2020
4
0
1
Lisboa
cPanel Access Level
Website Owner
Good night, I tried to enter WHM by entering username and password, now I lost access to cpanel and webmail, I think my ip is blocked or blacklisted, I need help with resolution as soon as possible.
 

PauloMartins_94

Registered
Jun 8, 2020
4
0
1
Lisboa
cPanel Access Level
Website Owner
If it's your own server, you should try accessing cPanel / WHM using a different connection to whitelist your IP.

Good morning, I show my login data on cpanel on WHM and I can't log in, it always gives an error.

Right now I'm on another network and I can access everything, at home I can't access anything, I think I'm blocked.
 

andrew.n

Well-Known Member
Jun 9, 2020
629
182
43
EU
cPanel Access Level
Root Administrator
Have you tried unblocking yourself as mentioned before? Login to WHM and under CPHulk whitelist your current IP at home.
 

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
196
38
103
USA
cPanel Access Level
Root Administrator