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i need a staff or an admin to help me, please ( can't connect to my host )

Discussion in 'General Discussion' started by dimilovesyou, Aug 6, 2012.

  1. dimilovesyou

    dimilovesyou Registered

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    i have an issue about my host and i don't know how to solve it

    when i go to mydomain.com:2082, it give me the following errors
    The connection has timed out

    I'm sure my internet is working properly. I can connect to any websites except my host page

    I tried to fake IP and it worked for me, but when i changed back to my real IP, then its not work for me

    I think the host is blocking my real IP by a firewall from Cpanel

    How to solve this problem, please help. Thank you
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: i need a staff or an admin to help me, please ( can't connect to my hos

    Only your Hosting Provider can unblock you from the firewall. You'd need to contact them for assistance with this.
     
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  3. dimilovesyou

    dimilovesyou Registered

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    Re: i need a staff or an admin to help me, please ( can't connect to my hos

    My hosting provider is from Cpanel ! how can i contact them ?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Re: i need a staff or an admin to help me, please ( can't connect to my hos

    Your Hosting Provider uses cPanel software, but cPanel does not host websites and is not a Hosting Provider.
    This page should be helpful to get you connected with your Hosting Provider whoever it is:
    Find My Host | cPanel, Inc.

    Hope that helps!
     
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  5. dimilovesyou

    dimilovesyou Registered

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    Re: i need a staff or an admin to help me, please ( can't connect to my hos

    is this right ?

    //dimi-loves-u.net whois info
     
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Re: i need a staff or an admin to help me, please ( can't connect to my hos

    That indicates your hosting provider is sitelutions.com

    Whoever you paid for hosting, that's your hosting provider.
     
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