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I never seen this kind of problem before, file manager problem.

Discussion in 'General Discussion' started by 5stars, Apr 9, 2007.

  1. 5stars

    5stars Active Member

    Oct 10, 2006
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    When accessing the file manager from any account I run in to a problem.
    I can delete, I can create folders, I can do anything, but I can't navigate.
    Since most of my clients use the filemanager for uploading files this is a major problem for me, this problem poped out of no where, could it be from the Cpanel updats?
    I can even copy files in to the www folder, but what I can not do is view the content of the www folder since I can't navigate, any folder I click will result in absolutly noting, it logs in in to the root section when I open the file manager and from there I can't navigate anywhere, when I click on any of the folders the page will refresh and the same page with the root of the domain will show up again.
    Can any one help me, I would apreciate it since this is a very big problem, I advised my clients to use a FTP manager until the problem is fixed, but I don't even know where to start from.
  2. Murtaza_t

    Murtaza_t Well-Known Member

    Jan 24, 2005
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    If it is not working the way it should than try looking into /usr/local/cpanel/logs/error_log.

    Or place a ticket with cPanel Support, if nothing helps.

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