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I really need some help!!! URGENT PLEASE

Discussion in 'General Discussion' started by Gher09, Oct 19, 2010.

  1. Gher09

    Gher09 Member

    Oct 19, 2010
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    Hi guys... im a newbie so please be patience.:(

    Right now i have a reseller account and yesterday i created a new account with the domain and averything, the i saw some rare things so i deleted and at the time i finished to create the new one it shows me this...

    Account Creation Status: failed (Sorry, a DNS entry for already exists, please delete it first (from all servers in the dns cluster) )

    Sorry, a DNS entry for already exists, please delete it first (from all servers in the dns cluster)

    Ok... so then ill search this domain on the delete a DNS zone... but surprise... theres no domain there...

    Please help me with this... i know im a newbie but please help me..!

  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Oct 2, 2010
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    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If you have a file /etc/named.conf.cache on the server, please move the file:

    mv /etc/named.conf.cache /etc/named.conf.cache.bak
    At that point, then see if you are able to create the account. If you have clustered nameservers, please also try moving that cache file on those.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

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