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I signed up 1 month before and no one still didnt email me!!!!

Discussion in 'E-mail Discussions' started by sinangunay, Jul 28, 2006.

  1. sinangunay

    sinangunay Registered

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    I've sent my faxes and paid $365 for being NOC partnersship and start to wait...
    It has been about 1 month and all my customers are waiting for cPanel INC, and they are really bored!!!

    I've send 65413216846514 emails and created tons of tickets but still didnt get a reply!
    What can I do? I did everything correct and still dont have the informations! I know cPanel is NOT scam and they will be happy to help me (I wish they are)


    Thanks
    uniVPS - Universal VPS Solutions..
     
  2. webignition

    webignition Well-Known Member

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    My dealings with cPanel have always been very quick and nothing like you describe.

    When you log a ticket with cPanel you should receive an automatic confirmation message within a few minutes. It might be the caes that such messages aren't getting through to you for some reason.

    What you might want to try is:
    1) Log a new ticket with cPanel
    2) Wait a few minutes
    3) If you receive no automatic confirmation message, check your mail logs to see what the problem is: cat /var/log/exim_mainlog | grep bits.cpanel.net

    Who, exactly, have you been contacting?
    What email addresses have you been sending messages to?
    To whom, precisely, did you make the payment?
    Have you tried phoning cPanel?
     
  3. sinangunay

    sinangunay Registered

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    Now I am trying from different email address but not sure if it will work :/
    I know cPanel is a good company and quick but dont know why these happened :(

    Thank you for your help
     
  4. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    If you're not getting any response it would seem a good idea to phone them.
     
  5. sinangunay

    sinangunay Registered

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    No reply

    Still no reply, I will phone them I think...
     
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