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I Updated my SSL Cert, now I cannot access

Discussion in 'General Discussion' started by Lostnode, Jun 1, 2005.

  1. Lostnode

    Lostnode Member

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    Ok, this is strange...

    I will try and explain as much as I possibly can. I have an SSL Certificate for my main domain (www.Digitalfingerprint.net) and before I had used the same cert for my WHM and Cpanel Master Cert. Now the old certificate has expired, and I went to update them. I updated my certificate for Digitalfingerprint.net no problem, it says it expires in 2008... Now I went to update it in Cpanel, and it goes and gets the cert, then locks me out of all Cpanel/WHM related sites (http://www.digitalfingerprint/webmail, /cpanel, /whm) telling me "Connection Refused"

    Any idea what happened? It worked before, but now I cannot access anything... how can I reset it manualy? Like via Console, since I cannot access WHM or Cpanel

    Matt
     
  2. chirpy

    chirpy Well-Known Member

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    Hi Matt,

    The WHM cert didn't install correctly - this usually happens if you have a cabundle and didn't add the correct one for the new cert when you changed it in WHM. You can get around it by logging in over the non-SSL connection to WHM, i.e. http://yourserver:2086 and then investigating it further. Just to be sure that it isn't just a glitch, you should first try restarting cPanel from shell:

    /etc/init.d/cpanel restart
     
  3. Lostnode

    Lostnode Member

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    Thanks Chirpy... It had to have been a glitch becasue it works fine now... I had my hosting company reset the server cert, and this time when I inputed my cert it worked like a charm. Thanks for the help.
     
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