I want a solution to this problem

[hoststeel]

Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x26bd980), HASH(0x26bda28)) called at whostmgr/bin/whostmgr5.pl line 258
[2021-04-09 06:42:10 -0500] warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x332b260)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x332b260), "subprocess_name", "whostmgr (whostmgr5)", "subprocess_read_handle", GLOB(0x331fe98), "subprocess_write_handle", GLOB(0x3327e80), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7493
cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts5/wwwacct") called at cpsrvd.pl line 6619
cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 2043
cpanel::cpsrvd::dodoc(HASH(0x1320468)) called at cpsrvd.pl line 1785
cpanel::cpsrvd::handle_one_connection(6) called at cpsrvd.pl line 1111
cpanel::cpsrvd::script() called at cpsrvd.pl line 429
[2021-04-09 06:42:23 -0500] info [cpsrvd] Request Timeout: "-" 408 Timeout while creating a secure connection

 

[cPDavidL]

Hello,

Based on the contents of the subprocess error, it appears that the account creation failed because a file was unable to be written to due to issues at the system level. Unfortunately it does not specify which file, nor provide enough detail to be able to give you a solution here.

While doing some digging on the error, I found you've reached out to our staff at support.cpanel.net. We'll be glad to test and troubleshoot the issue directly, and advise you in more detail via your ticket.

 

[cPRex]

@hoststeel - if you do submit a ticket on an issue, it's best to post the ticket number here so we can follow along. That way, we can make sure this thread gets updated so other users can benefit from our findings.