I went install Prestashop from cPanel but requires

lsepolis

Registered
Nov 8, 2019
4
0
1
Polis, Cyprus
cPanel Access Level
Root Administrator
I went install Prestashop 1.7.6.1 from cPanel but requires

! The selected version 1.7.6.1 is not compatible with the selected install location.

Requirements:
php-fileinfo ON (detected: OFF)
php-intl ON (detected: OFF)
php-soap ON (detected: OFF)

Where these settings can found and modified ???
 

lsepolis

Registered
Nov 8, 2019
4
0
1
Polis, Cyprus
cPanel Access Level
Root Administrator
I found the solution to above
but when installing Prestashop getting MySQL ERROR !!!! What to do for this ??? Is the entered database information correct? YES I ENTERED CORRECT

Installing
: Error: A database query has failed. Is the entered database information correct? Does the account have available disk space? type = mysql host = localhost database = paphos_marketplace username = paphos_YYYYY password = **HIDDEN** Technical information: method = query arguments = array ( 0 => 'SELECT `id_employee` FROM `pr_employee` WHERE `active`=\'1\' ORDER BY `id_employee` ASC LIMIT 1', 1 => NULL, 2 => 'id_employee',) errstr = Technical Error: 1146 Table 'paphos_marketplace.pr_employee' doesn't existSELECT `id_employee` FROM `pr_employee` WHERE `active`='1' ORDER BY `id_employee` ASC LIMIT 1
 
Last edited:

lsepolis

Registered
Nov 8, 2019
4
0
1
Polis, Cyprus
cPanel Access Level
Root Administrator
errstr =

Technical Error: 1146 Table 'paphos_marketplace.pr_employee' doesn't existSELECT `id_employee` FROM `pr_employee` WHERE `active`='1' ORDER BY `id_employee` ASC LIMIT 1


End of report.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
From that MySQL error it's indicating that a specific table should be present and isn't or it is an it's corrupt. Are there any lines in the MySQL error log in regard to this? You can usually find the error log location at /var/lib/mysql/server.hostname.tld.err or check the log location in /etc/my.cnf
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,254
313
Houston
<3rd Party Link Removed> see here again same error --- nothing written in database
It looks like this is something specific to prestashop not cPanel/WHM - I'd advise you to continue on the prestashop forums for assistance.