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Icons missing

Discussion in 'User Experience' started by mijncore, Aug 18, 2014.

  1. mijncore

    mijncore Registered

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    Last week when I accessed my cPanel I noticed that most sections (including the icons in there) are missing.
    Also take notice at the stats on the left.
    screen1 - cPanel X   Main.png

    I've tried the links on the bottom lite graphics | hide icons | reset all interface settings | reveal all boxes | reset box order but none of those would solve my problem.

    Strange thing is, that when I hit F5 and refresh my page, also some rows in the stats column suddenly dissapear.
    screen2 - cPanel X   Main.png

    Already contacted the server admin and he said its a problem with me and not on the server.

    I'm using Google Chrome and even disabled all my personal extentions (and I've also tried Firefox unsuccessfully).

    Who can help me out please?
    Thanks in advance!
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    The screenshot shows that you are using the "X3Mail" theme. This is designed to only provide you with access to email options. Could you have your hosting provider switch your account to the "X3" theme?

    Thank you.
     
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  3. mijncore

    mijncore Registered

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    Oh never thought about the diffrence in functionalities would result in a seperate theme.

    Easy fix thank you very much :)
     
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