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If default is set to fail how can it have 200 mb of email?

Discussion in 'E-mail Discussions' started by DWHS.net, Aug 29, 2014.

  1. DWHS.net

    DWHS.net Well-Known Member
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    My default email for an account is set to: Current Setting: :fail: No Such User Here

    Yes the box continues to grow and has 200mb of email in it.

    How is the email growing if it's set to fail?

    Is there a way to not have the default email get email? Setting to Current Setting: :fail: No Such User Here does not seem to stop it.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Are you sure the email is continuing to accumulate and it's not email that was delivered before the default address was modified? Have you selected the default address for each domain name associated with the account?

    Thank you.
     
  3. kdean

    kdean Well-Known Member

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    Also, does your site send mail via forms, etc.? If those emails cannot be delivered they also go into the account's email.
     
  4. DWHS.net

    DWHS.net Well-Known Member
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    The site might have forms, not sure it's a customer.

    What if we just redirected to the mx record to no where, could this disable all email?

    If we did redirect the mx record to go now where or the default email to not work.

    What would be a good no where location for the mx record?

    For example direct the mx record to an IP that is not live?

    My goal here is to just stop any email going to the default email on a server account? Ideally any added emails would work o.k.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    To clarify, did you ensure you selected the default address for each domain name associated with the account? There is a drop-down box for each domain name, and you have to update the default address for each one. If so, you may also find a cron job that removes email from the default address location to be a useful workaround.

    Thank you.
     
  6. DWHS.net

    DWHS.net Well-Known Member
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    Yes, the default email is set to fail: yet it is still filling up.

    If I wanted to clean it out, how can I do this? Is there a command or folder to empty for this?
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    This is important I think, you need to know. Once you do, you'll have your answer on how to resolve this.

    Under normal circumstances, no mail should end up here. When it does, there's something else not working, like a contact form for example. Looking at the email that's landed there to see where it came from, should be useful in solving this.
     
  8. DWHS.net

    DWHS.net Well-Known Member
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    Thanks, yeah I realize it can be from other things, my hope is to not fill up this box with error messages or lost emails. It's a waste of IO's and resources.

    I would rather just avoid the emails all together if possible.
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Fix the problem, that's really the best answer.
     
  10. DWHS.net

    DWHS.net Well-Known Member
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    O.k. thanks.
     
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