I'm a Cpanel User!, I want tracking incoming and outgoing emails of a domain

[rajapapaiah]

Respected Support/Cpanel Team

I'm using cpanel of bluehost and justhost servers and I asked bluehost support team how to track emails of incoming but they are not given appropriate information .

later in google search i came to know some of methods are there for incoming / outgoing mail track in the way with some code of "IF " conditions but i cant able to find the proper file in cpanel account where i have to update at this link in cpanel forum


http://forums.cpanel.net/f43/want-save-all-outgoing-email-read-later-108285.html#post481941

But Exim is a external service i think so i'm not familiar can some one please guide me how to configure my bluehost cpanel WHM hosting account under so that i want to send a copy of all the email of one domain to a tracking mail id

for example: <all mails>@cpanel.net ----a copy of mail to [email protected] as usual and also to tracking email id----> [email protected]

 

[Infopro]

That option (Exim configuration editor) is not accessible in cPanel, only via WHM. If you do not have root access (can log in as root user) you will not be able to attempt this.

 

[JaredR.]

You will need root access

The post that you mentioned assumes that you have root access to the server. If all you have is a cPanel account, but you cannot log into the WebHost Manager as root, then you will not have access to the files that need to be edited.

It is possible to do what you want, but it requires custom modification to the files used by Exim, and only the root (administrator) user of a server has access to the files. Your host will need to configure this for you. A cPanel user does not have access to the required files.

 

[rajapapaiah]

Thank you for quick reply.

I tried as per your suggestion but my bluehost support team saying "we can't edit EXIM file because it may effect all the users under the BLUEHOST"

is there any another solution for incoming and outgoing emails tracking for a domain?

I tried to search for filter file i found one under .cpanel folder its name is filter.yaml

--- 
filter: 
  - 
    actions: 
      - 
        action: save
        dest: /dev/null
    filtername: Generated SpamAssassin Discard Rule
    rules: 
      - 
        match: begins
        opt: or
        part: "$h_X-Spam-Status:"
        val: 'Yes'

aren't there any coding to append here for incoming and outgoing copy of mails to tracking mail id ?

Please help me!

Thank you once again!