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I'm a Cpanel User!, I want tracking incoming and outgoing emails of a domain

Discussion in 'E-mail Discussions' started by rajapapaiah, Sep 8, 2010.

  1. rajapapaiah

    rajapapaiah Registered

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    Respected Support/Cpanel Team

    I'm using cpanel of bluehost and justhost servers and I asked bluehost support team how to track emails of incoming but they are not given appropriate information .

    later in google search i came to know some of methods are there for incoming / outgoing mail track in the way with some code of "IF " conditions but i cant able to find the proper file in cpanel account where i have to update at this link in cpanel forum


    http://forums.cpanel.net/f43/want-save-all-outgoing-email-read-later-108285.html#post481941


    But Exim is a external service i think so i'm not familiar can some one please guide me how to configure my bluehost cpanel WHM hosting account under so that i want to send a copy of all the email of one domain to a tracking mail id

    for example: <all mails>@cpanel.net ----a copy of mail to destination@somedomain.cp as usual and also to tracking email id----> tracking@cpanel.net
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That option (Exim configuration editor) is not accessible in cPanel, only via WHM. If you do not have root access (can log in as root user) you will not be able to attempt this.
     
  3. cPanelJared

    cPanelJared Technical Analyst
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    You will need root access

    The post that you mentioned assumes that you have root access to the server. If all you have is a cPanel account, but you cannot log into the WebHost Manager as root, then you will not have access to the files that need to be edited.

    It is possible to do what you want, but it requires custom modification to the files used by Exim, and only the root (administrator) user of a server has access to the files. Your host will need to configure this for you. A cPanel user does not have access to the required files.
     
  4. rajapapaiah

    rajapapaiah Registered

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    Thank you for quick reply.:)

    I tried as per your suggestion but my bluehost support team saying "we can't edit EXIM file because it may effect all the users under the BLUEHOST" :(

    is there any another solution for incoming and outgoing emails tracking for a domain?

    I tried to search for filter file i found one under .cpanel folder its name is filter.yaml

    PHP:
    --- 
    filter
      - 
        
    actions
          - 
            
    actionsave
            dest
    : /dev/null
        filtername
    Generated SpamAssassin Discard Rule
        rules

          - 
            
    matchbegins
            opt
    : or
            
    part"$h_X-Spam-Status:"
            
    val'Yes'
    aren't there any coding to append here for incoming and outgoing copy of mails to tracking mail id ?

    Please help me!

    Thank you once again!
     
    #4 rajapapaiah, Sep 9, 2010
    Last edited: Sep 9, 2010
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