Im a Newbie Reseller I need DNS Zone Help please

Few advises:

1) Get another host!

2) Get an admin to do transfers!

3) You need to do this:

a. point the clients you had transferred to the new DNS servers. What are your dns servers right now that are registered with the domain registry ?

b. once you do that, then you updated the NS records to the correct DNS servers as you have in CODE 3.

 

Did you update your domain at the registrar with the new nameserver IP's?
Did you check each zone for the correct IP address?
Without real information, it's impossible to tell where your problem is. Even if your zones are correct you'll still suffer downtime, unless the accounts remain active with the previous host until they are completely resolved.

 

His host is not the problem, the host has obviously tried to help but the poster here cannot understand how to do things. The reason he's getting "techie" answers is because these are "techie" issues. I really wish people would understand that webhosting is not a game to be played and you do have to be techinical.

To the original poster - If you do not understand the basics (which DNS is part of) then you should NOT be hosting sites and causing them grief. If I were one of your clients, especially causing a site days of downtime I would haul your ass in court. Don't blame your provider because you do not know the basics, you need to study and learn if you want to survive in this business.


Use the suggestion hicom gave, HIRE A COMPETENT ADMIN.

 

Hello,

If you give me the real domain names having dns issues, and you tell me what the correct nameservers should be I can help you out a little bit. I do suggest that you listen to drupal since it's really your fault that your clients are having these issues. You need to be technical to be a reseller host, or you need to find a new business.