im new at whm so please help setting up nameservers

Caos

Member
Jan 29, 2010
11
0
51
i need help in setting up my nameservers i did the godaddy part now in whm i put the name servers and the Ips and then i make a cpanel and i change the domain to my nameservers for some reason its not connectting..

may i ask for someones help :(
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
What IP's did you give at Godaddy, & are those ips binded on your server ?

Is this domain of yours added to WHM ?

Are you the server owner, If yes then go to WHM > DNS function > Edit DNS zone. Then select the domain for which you want to set up the name server.
 

Caos

Member
Jan 29, 2010
11
0
51
reply

Nameserver Nameserver IP
ns1.nextgenscene.com NA

Nameserver Nameserver IP
ns2.nextgenscene.com NA

i put an IP in and it will stay like that what am i doing wrong this is very confusing i had this server for for about 6-7 days and hadnt been able to use it i cant get a straight answer on how to get my name servers to work or connect in godaddy i have this

Host Summary (add)
NS1 delete edit
NS2 delete edit
1 to 2 of 2

on ns1 i have the ipaddress 188.72.215.215
on ns2 i have the ipaddress 188.72.215.216

ok now in whm under Basic cPanel/WHM Setup

Nameserver 1: ns1.nextgenscene.com
Nameserver 2: ns2.nextgenscene.com
i cant assign an Ip it just sits there
i tried adding it threw Dns zone says its there

i create a cPanel for my domain bugabuddy.net
i point my name servers to ns1.nextgenscene.com and ns2.nextgenscene.com
i put in the ipaddress i assigned for bugabuddy.net and it shows.

Now what am I doing wrong i waited a long time for it to update its still not connecting...why?
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
i dont no what im doing wrong now =/
It looks like you have it setup correctly; I'm able to access the domain without issue at this time. Please ensure to allow up to 24 hours for DNS propagation when making DNS changes.

Results of testing:
Code:
# host -t a www.bugabuddy.net
www.bugabuddy.net is an alias for bugabuddy.net.
bugabuddy.net has address 188.72.215.147

# lwp-request -mHEAD http://www.bugabuddy.net/
200 OK
Connection: close
Date: Tue, 02 Feb 2010 01:28:25 GMT
Server: Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Content-Type: text/html;charset=ISO-8859-1
Client-Date: Tue, 02 Feb 2010 01:28:25 GMT
Client-Peer: 188.72.215.147:80
Client-Response-Num: 1

# dig @188.72.215.215 +nocmd bugabuddy.net
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16788
;; flags: qr aa rd; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;bugabuddy.net.			IN	A

;; ANSWER SECTION:
bugabuddy.net.		14400	IN	A	188.72.215.147

;; AUTHORITY SECTION:
bugabuddy.net.		86400	IN	NS	ns2.nextgenscene.com.
bugabuddy.net.		86400	IN	NS	ns1.nextgenscene.com.

;; ADDITIONAL SECTION:
ns1.nextgenscene.com.	14400	IN	A	188.72.215.215
ns2.nextgenscene.com.	14400	IN	A	188.72.215.216

;; Query time: 125 msec
;; SERVER: 188.72.215.215#53(188.72.215.215)
;; WHEN: Mon Feb  1 19:40:16 2010
;; MSG SIZE  rcvd: 131
Additional resources:
InterNIC Whois Search Results | Nameserver: ns1.nextgenscene.com
InterNIC Whois Search Results | Nameserver: ns2.nextgenscene.com
 
Last edited:

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
so all it needed was to update?
Assuming the configuration is correct it is possible that the only action necessary is to wait for DNS propagation.

Are you able to access the domain "bugabuddy.net" at this time?
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
yes but for some reason when i look its host it says this

Bugabuddy.net is hosted by: Xp.cx

▷▷ Find out who hosts Bugabuddy.net

but im the host but its weird because i can access cPanel and whm to but i dont undersatnd the xp.cx
The only reference to that domain I find is via the reverse DNS (PTR) record of the IP address where the domain name points to:
Code:
# dig +nocmd -x 188.72.215.147
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26168
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;147.215.72.188.in-addr.arpa.	IN	PTR

;; ANSWER SECTION:
147.215.72.188.in-addr.arpa. 86360 IN	PTR	ssl.secure.xp.cx.

;; Query time: 13 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Mon Feb  1 21:05:07 2010
;; MSG SIZE  rcvd: 75
Changing the reverse DNS (PTR) record should be escalated to your upstream data center or hosting service vendor as they would have access to modify it if needed.
 

Caos

Member
Jan 29, 2010
11
0
51
Changing the reverse DNS (PTR) record should be escalated to your upstream data center or hosting service vendor as they would have access to modify it if needed.

What do you mean by that little bit more detail please
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
What do you mean by that little bit more detail please
Not all data centers delegate authority to the dedicated server owner for changing reverse DNS (PTR) records; thus, it may be necessary to escalate the issue by contacting the data center or hosting service vendor that provides the server as they would control the IP addresses assigned and the reverse DNS (PTR) records for each IP address.
 

Caos

Member
Jan 29, 2010
11
0
51
Not all data centers delegate authority to the dedicated server owner for changing reverse DNS (PTR) records; thus, it may be necessary to escalate the issue by contacting the data center or hosting service vendor that provides the server as they would control the IP addresses assigned and the reverse DNS (PTR) records for each IP address.
so my host needs to fix it?
 

Caos

Member
Jan 29, 2010
11
0
51
ok
i will contact them but what exactly do i need to tell them so they will understand
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
ok
i will contact them but what exactly do i need to tell them so they will understand
Mention you would like assistance in updating the reverse DNS (PTR) record of the IP address that your domain resolves to. Likewise, they may also be able to help check the DNS/name server configuration so you could ask about that as well.
 

Caos

Member
Jan 29, 2010
11
0
51
Mention you would like assistance in updating the reverse DNS (PTR) record of the IP address that your domain resolves to. Likewise, they may also be able to help check the DNS/name server configuration so you could ask about that as well.
lol they charge for helping but can i do it my self or still ask them?
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
lol they charge for helping but can i do it my self or still ask them?
If the host allows delegating authority to configure your own PTR records then yes, it should be possible, but whether or not they offer this type of delegation and the details involved could only be answered by the host.