I'm not getting upcp and cpbackup emails

powvex

Active Member
Jan 19, 2003
35
0
156
I'm not getting upcp and cpbackup emails. I've set our mail to field in crontab, and also we're receiving logwatch emails. but as stated; upcp and cpbackup emails, no.
we have set upcp to automatic, but no luck. also I didnt see upcp and cpbackup in cron.daily too.

any help appreciated.
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,437
33
473
Go on, have a guess
upcp and cpbackup aren't run from cron.daily, they're in the root account crontab file that you can list with:

crontab -l

or edit with:

crontab -e

You need to check that you have the root forwarder set to a valid email account in WHM > Change System Mail Preferences > root's mail

If that is OK, then you should check that both aren't actually running (and stuck) on the server. If they're not running, then, lastly, you'll need to check in the exim mainlog (/var/log/exim_mainlog on linux) to see where the emails have gone.