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ImageMagic install errors via /scripts/installimagemagick

Discussion in 'General Discussion' started by 9xlinux, Oct 20, 2011.

  1. 9xlinux

    9xlinux Well-Known Member

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    The cPanel ImagicMagic installation script (/scripts/installimagemagick) is showing bellow error,
    Code:
    Appending installation info to /usr/local/lib/perl5/5.8.8/x86_64-linux/perllocal.pod
OK
Successfully installed Image-Magick-6.72
1 distribution installed
&Image::Magick::constant not defined. The required ImageMagick libraries are not installed or not installed properly.
END failed--call queue aborted.
ImageMagick install failed
    I have tried it at multiple servers with CentOS but same error.
    Is this script is need some updation by cPanel or somthing else?
     
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    #1 9xlinux, Oct 20, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    #2 cPanelTristan, Oct 20, 2011
  3. asuservice

    asuservice Well-Known Member

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    Hi Folks,
    Having a time of it getting this going. Running /scripts/installimagemagick went as described here and running ...

    convert --version

    ... comes back with:


    root@server1 [~]# convert -version
    Version: ImageMagick 6.5.7-10 2011-10-20 Q16 http://www.imagemagick.org
    Copyright: Copyright (C) 1999-2009 ImageMagick Studio LLC
    Features:

    root@server1 [~]#

    But whenever I run any php script anywhere on the server I get an error log containing:

    [20-Oct-2011 16:23:49] PHP Warning: PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20060613/imagick.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20060613/imagick.so: cannot open shared object file: No such file or directory in Unknown on line 0

    Checking /usr/local/lib/php/extensions/no-debug-non-zts-20060613/ shows no imagick.so and running a locate on imagick.so so I can symlink comes back empty. I did run updatedb before I ran locate.

    Also, I have tried several of the suggested ways to manually install ImageMagick and the dependancies are killing me. They just keep cascading.

    Any suggestions ... the DC isn't being very helpful.

    Thanks in advance for your time.
     
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    #3 asuservice, Oct 20, 2011
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I suggest opening a ticket with our support staff if you continue to experience errors. You can open a ticket using the following URL:

    Submit A Ticket

    Thank you.
     
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    #4 cPanelMichael, Oct 21, 2011
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There is a difference between IMagick and ImageMagick. IMagick is the pecl module for PHP. You likely never installed it.

    You can either do it in WHM > Software > Module Installers > PHP Pecl (manage). On the box below “Install a PHP Pecl” enter “imagick” and click “Install Now” button. If that doesn't work, you can run in command line the following:

    Code:
    pecl install imagick
    If that doesn't work, please provide the error message.
     
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    #5 cPanelTristan, Oct 21, 2011
  6. asuservice

    asuservice Well-Known Member

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    Thanks Michael & Tristan,
    Will keep the ticket option in mind.

    I did run the Pecl but got a few lines that I don't remember and the last was "Nothing To Do". It was marked as (reinstall)

    DC techs and I worked on it all day yesterday but no love. I'm trying to connect with them to see where things are at before I ask for assistance from cPanel. Not good for too many fingers to be in the pie.

    Thanks again ... I'll be back once I know where things are at and I try Tristan's suggestion.

     
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    #6 asuservice, Oct 21, 2011
  7. asuservice

    asuservice Well-Known Member

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    We got it sorted out. Not sure what the tech did this morning that hadn't been done last night but it's working ok once the .so files show up in the proper directory.
     
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    #7 asuservice, Oct 21, 2011
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