IMAP and sub-folder

[Creazioni]

Hello
when a customer try to add a sub-folder in HORDE
receive this error

Notice: CREATE failed: Can't create mailbox node /home/account/mail/xxxxxx.net/barbara/Posta inviata/: File exists (errflg=2) in Unknown on line 0


EXAMPLE
-i setup top level folder (OK WORK FINE)
-i setup i sub-folder for top level folder

i receive error

THANKS

 

[ciaociao]

me too

 

[MarlboroMan]

The reason for this can be found in UW IMAP's FAQ, here: http://www.washington.edu/imap/IMAP-FAQs/index.html#1.8

You can work around it, but the process is real fun. Plus, you can't store emails in a folder that has subfolders.

First, create a directory in the folder that the mail for the user is stored in. Make sure it has the same permissions as the other files in the directory.

Then, in your email client (Outlook XP in this examle), right click on the root folder for the account, and click "IMAP Folders...". Click on "Query", and scoll down the list to the new folder you just created, and subscribe to it. You can now create sub-folders in this folder. Yay!

cPanel.net Support Ticket Number:

cPanel.net Support Ticket Number:

 

[rusko]

Originally posted by MarlboroMan
The reason for this can be found in UW IMAP's FAQ, here: http://www.washington.edu/imap/IMAP-FAQs/index.html#1.8

You can work around it, but the process is real fun. Plus, you can't store emails in a folder that has subfolders.

First, create a directory in the folder that the mail for the user is stored in. Make sure it has the same permissions as the other files in the directory.

Then, in your email client (Outlook XP in this examle), right click on the root folder for the account, and click "IMAP Folders...". Click on "Query", and scoll down the list to the new folder you just created, and subscribe to it. You can now create sub-folders in this folder. Yay!

cPanel.net Support Ticket Number:

cPanel.net Support Ticket Number:

i fixed this by hacking squirrelmail to allow you to type in 'folder1/folder2' into the folder creation dialog. you still can't put any messages into a folder that has sub-folders (there is no way around that), but at least you can create subfolders.

paul

 

[goodmove]

What's the purpose of having folders that you can't store messages in?

 

[rusko]

so you can have sub-folders, where you *can* store messages. ie, you have a folder called 'porn', with sub-folders 'regular', 'lesbian' and 'ooh la la'. although you can not store messages in the 'pron' folder, you can store them in any of it's subfolders. does that make sense?

paul

 

[goodmove]

Originally posted by rusko
so you can have sub-folders, where you *can* store messages. ie, you have a folder called 'porn', with sub-folders 'regular', 'lesbian' and 'ooh la la'. although you can not store messages in the 'pron' folder, you can store them in any of it's subfolders. does that make sense?

Kind of. :D

 

[sneader]

I have a customer with the same problem. He wants to create subdirectories, but can't. He is telling me that at his previous host, he had the same problem until they "upgraded their version of IMAP" then he could create subdirectories. As he explains it " On the XXX IMAP server, in my inbox directory, I can create "sub1" and within it nest 'sub2' and 'sub3' and so forth."

Just curious if anyone has gone down this road before and received a different answer other than 'it can't be done'?

- Scott

 

[tassist]

We have heard the same thing.
Is there an update to IMAP that resolves this crazy issue?

No point in having IMAP if you have to faff around in web mail and creating folders for sub-folders etc.

Cheers

 

[MarlboroMan]

Well, the alternative is switching both your SMTP daemon and your IMAP daemon to use Maildir (which stores each message as an individual file in a folder named for the mailbox). Obviously not possible when cPanel is handling setup/configuration of both.

 

[nickn]

Well, the alternative is switching both your SMTP daemon and your IMAP daemon to use Maildir (which stores each message as an individual file in a folder named for the mailbox). Obviously not possible when cPanel is handling setup/configuration of both.

Not much of an alternative then

 

[damon129]

ok, this thread, at least for me, was about 50% complete. I was still having problems even after creating the directory as specified.

What I did was copy one of the mail files I had already created into my new file and viola, it worked. Now I can subscribe and copy mail into the new directory I created.

I hope that was clear. :D

 

[gemi]

You can create subfolders using imap in outlook express. While configuring the imap account , go to the properties of the email address used. In that open the IMAP tab.

There is an option called, "enter the root folder:. In that just give your account name. ie, if your email account is [email protected] then the entry should be test.

After this you can create and delete folders within your mail account.

Thank you.

Regard

Gemi

Bobcares