Hi, I hope someone can point me in the right direction here. I am migrating a mailbox from a non cPanel server, and the mailboxes have folders which seem to be at the same level as the Inbox. The users access these mailboxes using IMAP.
I have created the new mailbox within cPanel however when I try to create a 'top level' folder in Outlook I receive the error 'Cannot create the folder: Unknown namespace' (Note I also tried this with the windows mail client to ensure it was not client side)
I know that I can get round this by setting the root folder path on the client to 'Inbox' and therefore the folders would be created as sub-folders of Inbox, and this would not be visible to the user, but I was hoping to migrate without touching the clients.
The server configuration is Exim > Dovecot 1.2.17 > Maildir with the standard cPanel install settings
Should the mail server report the default root folder path automatically, or create a default top level namespace for each user or could I have just gone wrong and missed something.
Many thanks for any help
Maspry
I have created the new mailbox within cPanel however when I try to create a 'top level' folder in Outlook I receive the error 'Cannot create the folder: Unknown namespace' (Note I also tried this with the windows mail client to ensure it was not client side)
I know that I can get round this by setting the root folder path on the client to 'Inbox' and therefore the folders would be created as sub-folders of Inbox, and this would not be visible to the user, but I was hoping to migrate without touching the clients.
The server configuration is Exim > Dovecot 1.2.17 > Maildir with the standard cPanel install settings
Should the mail server report the default root folder path automatically, or create a default top level namespace for each user or could I have just gone wrong and missed something.
Many thanks for any help
Maspry