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IMAP down constantly on DNS-ONLY system?

Discussion in 'Bind/DNS/Nameserver' started by mbreitba, Dec 26, 2009.

  1. mbreitba

    mbreitba Member

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    I'm consistently getting this error emailed to me from our DNS-ONLY Cpanel box that we just set up :

    imap failed @ Sat Dec 26 02:43:09 2009. A restart was attempted automagically.
    Service Check Method: [tcp connect]

    Failure Reason: TCP Transaction Log:
    << * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2008 Double Precision, Inc. See COPYING for distribution information.
    >> A001 LOGIN
    >> __cpanel__service__auth__imap__f0bo9MJngiE2FfJtEKFbzUAO9ScX9ZuP9WOZXi
    >> FaEl4tf_0gemwo4WrmOenLdlnc
    >> NsEiScvqFThDjNZclhcwOtTAom7Xg5vHmgUMgi1GmkRN4_8sHHpJ0qBFpz4X49Fa
    << A001 NO Login failed.
    imap: ** [A001 NO Login failed. != A001 OK]


    Cmd Service Check Raw Output:

    I can't find anywhere to disable this monitoring, and our external monitoring shows that IMAP is up, but I'm still getting these alerts every 3 minutes. Any thoughts on how to correct it?
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    Please submit a ticket for this issue so that we may inspect the DNSONLY system that is experiencing the reported symptom; when available, please PM me the new ticket ID number so that I may follow-up internally.
     
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  3. mistermartin75

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    I'm having the same problem. Any easy solution yet?
     
  4. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Twitter:
    Did you submit a support request? Please refer to the following post: cPanel Forums - View Single Post - IMAP down constantly on DNS-ONLY system?
     
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  5. garrettp

    garrettp Well-Known Member
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    Unless I'm utterly mistaken, DNS-ONLY is just that -- DNS only. I don't recall cPanel installing the IMAP daemon on the DNSONLY version, and if you installed it yourself, it's quite likely you'll run into problems such as this one.
     
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