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IMAP Emails Lost after moving Sub Folder

Discussion in 'E-mail Discussion' started by CraftyPanda, Nov 6, 2015.

  1. CraftyPanda

    CraftyPanda Well-Known Member

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    Hi,

    We have a client who when they try to drag a IMAP sub folder into another sub folder the following happens :

    1. The sub folder appears in new location, but is empty.
    2. The sub folder is also in the old location and that is also now empty!
    3. Emails dont appear in either of the new or old sub folders!

    Client is using outlook 2016. Please coudl you advise?

    Regards
    Andy
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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