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imap, exim and clamd failed

Discussion in 'General Discussion' started by Dualnames, Aug 25, 2013.

  1. Dualnames

    Dualnames Registered

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    Hello,

    New to the forums. I have joined as there are some questions I have that I have been unable to answer. Running the latest 11.38.2 build and a few days ago they had a few services that have failed, imap, exim and clamd. A lot of the solutions I am seeing is to just run a upcp --force however how do we know this will fix the issue?

    During the time of the failures, there was not a high load on the server, memory usage was fine and there was not a lot of IO activity. Auth daemons were also not hit. So, what more should I be looking for? Thank you for any assitance you guys can provide.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Forcing an update to an already up to date cPanel insures that the files needed for cPanel to run properly, are there. It is a common solution to a failed update of some sort. Certainly safe to do.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you continue to see the service failures, or was it a one-time occurrence? Typically, it's a good idea to review the logs for the particular service that failed to see if you notice any particular errors. For example, if IMAP fails, check /var/log/maillog for the time it failed to see if you notice any entries related to it's failure.

    Thank you.
     
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