imap, exim and clamd failed

[Dualnames]

Hello,

New to the forums. I have joined as there are some questions I have that I have been unable to answer. Running the latest 11.38.2 build and a few days ago they had a few services that have failed, imap, exim and clamd. A lot of the solutions I am seeing is to just run a upcp --force however how do we know this will fix the issue?

During the time of the failures, there was not a high load on the server, memory usage was fine and there was not a lot of IO activity. Auth daemons were also not hit. So, what more should I be looking for? Thank you for any assitance you guys can provide.

 

[Infopro]

A lot of the solutions I am seeing is to just run a upcp --force however how do we know this will fix the issue?

Forcing an update to an already up to date cPanel insures that the files needed for cPanel to run properly, are there. It is a common solution to a failed update of some sort. Certainly safe to do.

 

[cPanelMichael]

Hello

Do you continue to see the service failures, or was it a one-time occurrence? Typically, it's a good idea to review the logs for the particular service that failed to see if you notice any particular errors. For example, if IMAP fails, check /var/log/maillog for the time it failed to see if you notice any entries related to it's failure.

Thank you.