Dualnames

Registered
Aug 20, 2013
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DataCenter Provider
Hello,

New to the forums. I have joined as there are some questions I have that I have been unable to answer. Running the latest 11.38.2 build and a few days ago they had a few services that have failed, imap, exim and clamd. A lot of the solutions I am seeing is to just run a upcp --force however how do we know this will fix the issue?

During the time of the failures, there was not a high load on the server, memory usage was fine and there was not a lot of IO activity. Auth daemons were also not hit. So, what more should I be looking for? Thank you for any assitance you guys can provide.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
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Hello :)

Do you continue to see the service failures, or was it a one-time occurrence? Typically, it's a good idea to review the logs for the particular service that failed to see if you notice any particular errors. For example, if IMAP fails, check /var/log/maillog for the time it failed to see if you notice any entries related to it's failure.

Thank you.