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Imap failure emails every few minutes

Discussion in 'E-mail Discussions' started by delfinparis, Feb 17, 2013.

  1. delfinparis

    delfinparis Member

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    I just terminated an account and now I'm receiving imap errors every few minutes. I'm not skilled at figuring out the logs, but I can post the email info below. Anything I can do to resolve this IMAP error? Thanks!

    - Reason -
    Code:
    TCP Transaction Log:
    << * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN] Dovecot ready.
    >> A001 LOGIN __cpanel__service__auth__imap__h4qnar3d3oPDe_CsfOZ_ETrlzTyrH6oQ04ouudrnBe9GIvoInyBKcm4SOXCl4kgK 5lr_JUbxfa7kx7lRHuzlvy8NAG8et3TEafHvjq_QUH0oEpSoUbqSSPMi0BNt5Av5
    << A001 NO [AUTHENTICATIONFAILED] Authentication failed.
    imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
    : Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 865, <$socket_scc> line 2.
    
    - Start Up Log -
    
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    Starting Dovecot Imap: [  OK  ]
    
    - Syslog Messages -
    
    Feb 17 18:14:29 server dovecot: imap-login: Aborted login (auth failed, 1 attempts): user=<nick@domain.com>, method=PLAIN, rip=74.82.xx.xx, lip=208.94.xx.xx, TLS
    Feb 17 18:09:49 server dovecot: master: Dovecot v2.0.9 starting up (core dumps disabled)
    Feb 17 18:09:49 server dovecot: master: Warning: Killed with signal 15 (by pid=3422 uid=0 code=kill)
    Feb 17 18:09:49 server dovecot: imap-login: Disconnected (auth failed, 1 attempts): user=<__cpanel__service__auth__imap__Xyd8Jaa_zAUseWY61BcbS9V2WNqothafNxDEcApoarzSTS...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
    Feb 17 18:04:48 server dovecot: master: Dovecot v2.0.9 starting up (core dumps disabled)
    
    
     
    #1 delfinparis, Feb 17, 2013
    Last edited by a moderator: Apr 20, 2015
  2. AussieGuy

    AussieGuy Registered

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    Same problem. Wish this was replied to!
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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