Imap failure emails every few minutes

delfinparis

Member
Jun 16, 2011
21
0
51
I just terminated an account and now I'm receiving imap errors every few minutes. I'm not skilled at figuring out the logs, but I can post the email info below. Anything I can do to resolve this IMAP error? Thanks!

- Reason -
Code:
TCP Transaction Log:
<< * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE STARTTLS AUTH=PLAIN] Dovecot ready.
>> A001 LOGIN __cpanel__service__auth__imap__h4qnar3d3oPDe_CsfOZ_ETrlzTyrH6oQ04ouudrnBe9GIvoInyBKcm4SOXCl4kgK 5lr_JUbxfa7kx7lRHuzlvy8NAG8et3TEafHvjq_QUH0oEpSoUbqSSPMi0BNt5Av5
<< A001 NO [AUTHENTICATIONFAILED] Authentication failed.
imap: ** [A001 NO [AUTHENTICATIONFAILED] Authentication failed. != A001 OK]
: Died at /usr/local/cpanel/Cpanel/TailWatch/ChkServd.pm line 865, <$socket_scc> line 2.

- Start Up Log -

Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]
Starting Dovecot Imap: [  OK  ]

- Syslog Messages -

Feb 17 18:14:29 server dovecot: imap-login: Aborted login (auth failed, 1 attempts): user=<[email protected]>, method=PLAIN, rip=74.82.xx.xx, lip=208.94.xx.xx, TLS
Feb 17 18:09:49 server dovecot: master: Dovecot v2.0.9 starting up (core dumps disabled)
Feb 17 18:09:49 server dovecot: master: Warning: Killed with signal 15 (by pid=3422 uid=0 code=kill)
Feb 17 18:09:49 server dovecot: imap-login: Disconnected (auth failed, 1 attempts): user=<__cpanel__service__auth__imap__Xyd8Jaa_zAUseWY61BcbS9V2WNqothafNxDEcApoarzSTS...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
Feb 17 18:04:48 server dovecot: master: Dovecot v2.0.9 starting up (core dumps disabled)
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Same problem. Wish this was replied to!
Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.