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IMAP Folder creation issue

Discussion in 'E-mail Discussions' started by Andysweb, Jan 24, 2011.

  1. Andysweb

    Andysweb Member

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    Hi All

    my first post :) I have used this forum alot for my set up and it is all gone well. A few bugs that hopefully you guys can help me resolve :)

    I used to have inbox, sent, drafts etc on my old server at the root of the IMAP mail accounts but these are now gone on cpanel ? I can not recreate them as I get an invalid mail invalid mailbox name error in out look?

    When I query IMAp i get a list saying inbox.sent, inbox.spam etc...

    Please help:)


    Thank you
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    Which webmail client are you using to access the accounts? Do you see the same error in all the different webmail clients? It might be your webmail client somehow lost the subscription to the folders in question and you need to resubscribe to them. If we have more specifics on how you are logging into them and which user as Infopro asked, we could better determine what might be happening.

    Thanks!
     
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