IMAP: How to move "Sent/Trash/Drafts" folders out from under the INBOX?

electric

Well-Known Member
Nov 5, 2001
780
8
318
Hello,

I just configured a new IMAP account, and all the folders (sent/drafts/trash/spam) are located "under" the Inbox folder.

How can I change that, so all these folders are on equal level?

Thanks.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,259
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Houston
Hello,

When you say:
I just configured a new IMAP account,
How did you configure the account? These folders exist on the same hierarchical level by default in Webmail.
 

electric

Well-Known Member
Nov 5, 2001
780
8
318
I created the email account in cpanel and then used the auto-configure functionality in Outlook to connect it as an IMAP account.

When I look at the account in Outlook on the left side area, all the folders are "under" the Inbox.

If I collapse the inbox by clicking the little triangle thingy in front of the inbox, then all the folders are no longer visible.