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IMAP login is failing

Discussion in 'E-mail Discussion' started by moolideejay, May 1, 2019.

  1. moolideejay

    moolideejay Member

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    Hi

    Since this morning IMAP and POP3 do not authenticate users anymore. I have enabled debug mode on dovecot and the following error is repeating for every authentication request:

    552 5.2.2 Mailbox is full / Blocks limit exceeded / Inode limit exceeded

    I have test accounts under few accounts and all of them are failing with the same error msg. Webmail works fine and I could log in and send/receive emails.
    I've tried Thunderbird and Outlook with both secure and non-secure ports but no luck.

    Disk space usage is under 30% and inode is at 2% .

    Any suggestions?
     
  2. keat63

    keat63 Well-Known Member

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    have you tried restarting exim
     
  3. moolideejay

    moolideejay Member

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    Of course.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    That error message indicates that your mailboxes are full due to inode usage being exceeded. If you run something like the following what's the inode usage at?

    Code:
    df -i
     
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  5. moolideejay

    moolideejay Member

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    # df -ih
    Filesystem Inodes IUsed IFree IUse% Mounted on
    /dev/mapper/lcp01-root 48M 506K 48M 2% /
    devtmpfs 3.0M 464 3.0M 1% /dev
    tmpfs 3.0M 1 3.0M 1% /dev/shm
    tmpfs 3.0M 864 3.0M 1% /run
    tmpfs 3.0M 7 3.0M 1% /sys/fs/cgroup
    /dev/mapper/home-lv--home 200M 4.0M 197M 2% /home
    /dev/sda1 512K 340 512K 1% /boot
    /dev/loop0 256K 121 256K 1% /tmp
    tmpfs 3.0M 1 3.0M 1% /run/user/0
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Interesting, are you using anything like CloudLinux with limitations on inodes included in the package for CageFS?
     
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  7. PeteS

    PeteS Well-Known Member

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    Post removed... (it was not related to this afterall).
     
    #7 PeteS, May 3, 2019
    Last edited: May 3, 2019
  8. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Would it be possible for one or both of you to please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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  9. PeteS

    PeteS Well-Known Member

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    Not in my case. It turns out that my issue was not connected with this issue, and has been resolved.

    -Pete
     
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