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imap/pop3 fail after last update

Discussion in 'General Discussion' started by karlos, May 1, 2008.

  1. karlos

    karlos Member

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    Hello,

    after last night CPanel update, imap and pop3 service cannot start.

    When I go to WHM Main >> Restart Services >> IMAP Server I get this error

    Code:
    imap has failed, please contact the sysadmin (result was "couriertcpd is not runningauthdaemond is not running").
    I try with /scripts/courierup --force and get the same error

    Code:
    Waiting for cppop to shutdown ... ...Done
    Waiting for cppop-ssl to shutdown ... ...Done
    Waiting for imap to restart..............finished.
    
    
    imap has failed, please contact the sysadmin (result was "couriertcpd is not runningauthdaemond is not running").
    Install Complete
    root@tres [~]#
    
    And get some core files too with this error

    Code:
    Loaded system supplied DSO at 0x380000
    Core was generated by `/usr/sbin/courierlogger -pid=/var/spool/authdaemon/pid -facility=mail -start /u'.
    Program terminated with signal 8, Arithmetic exception.
    I try with

    Code:
    [~]# /etc/init.d/courier-authlib start
    Starting Courier authentication services:/etc/init.d/courier-authlib: line 19: 31977 Floating point exception(core dumped) $sbindir/authdaemond start
     authdaemond
    but nothing.


    :confused: How can I fix this kind of error?


    Some data about the server

    WHM 11.15.0 cPanel 11.18.5-S23897
    FEDORA 7 i686 on standard - WHM X v3.1.0

    Linux 2.6.17-1.2142_FC4smp #1 SMP Tue Jul 11 22:57:02 EDT 2006 i686 i686 i386 GNU/Linux

    Thanks,

    Karlos

    p.d.: I submit a support ticket without response
     
  2. karlos

    karlos Member

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    Well, finally the cpanel support team answered my ticket and fix the problem installing an older courier RPM.

    The problem was that the actual version installed of courier isn't compatible with my actual server configuration which is too old. I need to upgrade kernel and other system files before run newer version of courier-imap.

    Regards,
    Karlos
     
  3. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

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    Did you perchance upgrade to Fedora 7 from a prior version of Fedora?
     
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