IMAP Server Connection Issue

[007basaran]

Hello,

Firewall all ports opened.

A little problem imap connection failed.

Please check my : - Removed -

Roundcube,Horde and other mail scripts not working.

Error : Imap server connection failed.

How to fix this problem?

Thanks for help everyone now.

Regards.

 

[Samet Chan]

If you are a root administrator, I recommend you check the "/var/log/maillog" If you have found the error from a today time.

 

[007basaran]

Sep 30 16:12:53 cloud dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=xxx.xxx.xxx.xx, lip=xxx.xxxserverip, mpid=26765, T LS, session=<toMo5mdaup65HrE7>

Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_REALLY_FAKE_DELIVER has dependency 'KAM_RPTR_PASSED' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_FAKE_DELIVER has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_EVICTION has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_VERY_MALWARE has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test JMQ_CONGRAT has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_JURY has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_INSURE2 has dependency 'CBJ_GiveMeABreak' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_NOTIFY2 has dependency 'KAM_IFRAME' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_CARD has dependency 'KAM_RPTR_SUSPECT' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_BBB has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_WARRANTY has dependency 'CBJ_GiveMeABreak' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_PHISHY_DOLLARS has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_AMAZON has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_WARRANTY3 has dependency 'CBJ_GiveMeABreak' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_INSURE has dependency 'CBJ_GiveMeABreak' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_VOICEMAIL has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_AUTO has dependency 'CBJ_GiveMeABreak' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_FORGED_ATTACHED has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_BADPDF2 has dependency 'KAM_RPTR_SUSPECT' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: rules: meta test KAM_PAYPAL2 has dependency 'KAM_RAPTOR' with a zero score
Sep 30 16:14:11 cloud spamd[23624]: spamd: server started on IO::Socket::INET6 [_]:783, IO::Socket::INET [#177_]:783 (running version 3.4.1)
Sep 30 16:14:11 cloud spamd[23624]: spamd: server pid: 23624
Sep 30 16:14:11 cloud spamd[23624]: spamd: server successfully spawned child process, pid 26805
Sep 30 16:14:11 cloud spamd[23624]: prefork: child states: B
Sep 30 16:14:11 cloud spamd[23624]: spamd: server successfully spawned child process, pid 26806
Sep 30 16:14:11 cloud spamd[23624]: prefork: adjust: 0 idle children less than 1 minimum idle children. Increasing spamd children: 26806 started.
Sep 30 16:14:11 cloud spamd[23624]: prefork: child states: BI
Sep 30 16:14:11 cloud spamd[26805]: spamd: connection from ::1 [::1]:37504 to port 783, fd 5
Sep 30 16:14:11 cloud dovecot: pop3-login: Aborted login (no auth attempts in 0 secs): user=<>, rip=127.0.0.1, lip=127.0.0.1, secured, session=<aujV6mdaQMh/AAAB>
Sep 30 16:14:11 cloud spamd[23624]: prefork: child states: II
Sep 30 16:14:11 cloud spamd[23624]: prefork: adjust: 2 idle children more than 1 maximum idle children. Decreasing spamd children: 26806 killed.
Sep 30 16:14:11 cloud spamd[23624]: prefork: child states: IK
Sep 30 16:14:11 cloud spamd[23624]: spamd: handled cleanup of child pid [26806] due to SIGCHLD: interrupted, signal 2 (0002)
Sep 30 16:14:11 cloud dovecot: lmtp(26825): Connect from local
Sep 30 16:14:11 cloud dovecot: lmtp(26825): Disconnect from local: Successful quit
Sep 30 16:14:12 cloud dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__yeomfxepigglk1e_z9pshnciacmx21bfdq3azoe_fp9rp5...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=26832, secured, session=<+7Lc6mdaBoB/AAAB>
Sep 30 16:14:12 cloud dovecot: imap(__cpanel__service__auth__imap__yeomfxepigglk1e_z9pshnciacmx21bfdq3azoe_fp9rp5mserguuviuhbxofmbx): Logged out in=11, out=450, bytes=11/450

 

[Samet Chan]

Looks like a problem. You can create the support ticket and reply this Ticket ID.

I'm afraid, I would recommend you to support ticket best help you.

EDIT: Also, you can copy & paste this Thread URL to reply creating support ticket. cPanel support will look your maillogs.

 

[007basaran]

I reported to the cPanel support team, I'm waiting for a comeback.

Thanks for informations.

 

[007basaran]

Fixed this problem with cpanel support team.

Problem issue localhost not resolving and mail not working.

Fix command : /scripts/restartsrv_nscd --restart

 

[Samet Chan]

Fixed this problem with cpanel support team.

Problem issue localhost not resolving and mail not working.

Fix command : /scripts/restartsrv_nscd --restart

Glad to that fixed by cPanel support is very helpful

I'm sure, If everyone has a problem, they can look to where thread archive found to this. Everyone hope can solve a problem.

 

[cPanelMichael]

Hello,

I'm happy to see the issue is now solved. Thank you for updating us with the outcome.