Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

IMAP , sits on "copying message to sent folder"

Discussion in 'E-mail Discussion' started by TaneNZ, Oct 10, 2007.

  1. TaneNZ

    TaneNZ Active Member

    Joined:
    Apr 11, 2007
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    156
    hey, when I setup an email account on my server an use the IMAP protocol, and then send an email via that account, in thunderbird it sits on, "Copying message to sent folder..."

    It doesn't get any further. The email is sent, even though thunderbird says it isn't. I've tried both a /scripts/courierup --force and /scripts/upcp --force , but still no go..

    On a different server I can do the same thing and it successfully copies it to the sent folder on the server. Any ideas?
     
    #1 TaneNZ, Oct 10, 2007
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    I was helping a cPanel user a few weeks ago with this exact issue.

    Turns out it's a client-side thing rather than a server-side issue (which is most often the case with Thunderbird issues it seems). Ensure you set your inbox prefix to INBOX. If that doesn't help, you may want to consider disabling the option to save outgoing mail to the sent box. If it is a large email, check email quotas in the cPanel interface.

    I will note from various forums and helping various customers that many people that use IMAP with Thunderbird tend to have many complaints about its IMAP functionality (cPanel server or not).
     
    #2 cPanelDavidG, Oct 11, 2007
  3. TaneNZ

    TaneNZ Active Member

    Joined:
    Apr 11, 2007
    Messages:
    37
    Likes Received:
    0
    Trophy Points:
    156
    Thanks David, that got it sorted :)
     
    #3 TaneNZ, Oct 12, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - IMAP sits copying
  1. acorn6666

    IMAP accounts not syncing properly

    acorn6666, Jun 4, 2018, in forum: E-mail Discussion
    Replies:
    4
    Views:
    65
    cPanelMichael
    Jun 5, 2018
  2. Murray

    IMAP Sync Issues Across Multiple Devices

    Murray, May 23, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    72
    cPanelMichael
    May 23, 2018
  3. Bruno Veneri Neto Quellis

    Imap sending the same email multiple times

    Bruno Veneri Neto Quellis, May 15, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    103
    cPanelMichael
    May 17, 2018
  4. speckados

    Some issues about security SSL in POP3/IMAP

    speckados, May 11, 2018, in forum: Security
    Replies:
    2
    Views:
    110
    speckados
    May 11, 2018
  5. Hedloff

    ERROR: Connection dropped by IMAP server

    Hedloff, May 4, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    77
    cPanelLauren
    May 4, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice