Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Import Email account with CSV or XLS files

Discussion in 'E-mail Discussions' started by bevrard, Sep 2, 2017.

  1. bevrard

    bevrard Registered

    Joined:
    Sep 2, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    france
    cPanel Access Level:
    Website Owner
    Hello,

    I have problem at the last step the System say :
    An error occurred while processing your request.

    I try with csv / xls very little files but no way

    the first step is ok but after loading message

    the message : 'An error occurred while processing your request.'

    Thanks for your help !

    Benoit
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,127
    Likes Received:
    1,366
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you let us know the output to /usr/local/cpanel/logs/error_log when this happens? If you do not have root access to the server, please report this to your web hosting provider so they can take a closer look.

    Thank you.
     
Loading...

Share This Page