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Import Email account with CSV or XLS files

Discussion in 'E-mail Discussions' started by bevrard, Sep 2, 2017.

  1. bevrard

    bevrard Registered

    Joined:
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    Hello,

    I have problem at the last step the System say :
    An error occurred while processing your request.

    I try with csv / xls very little files but no way

    the first step is ok but after loading message

    the message : 'An error occurred while processing your request.'

    Thanks for your help !

    Benoit
     
    #1 bevrard, Sep 2, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you let us know the output to /usr/local/cpanel/logs/error_log when this happens? If you do not have root access to the server, please report this to your web hosting provider so they can take a closer look.

    Thank you.
     
    #2 cPanelMichael, Sep 6, 2017
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