Importing users into Urchin...

[mpierre]

I have bought an urchin license, and it looks great !

However, the importer is only for IIS.

Did anyone manage to setup Urchin to work with CPanel WITHOUT adding each domain manually ?

I may have missed an option...

cPanel.net Support Ticket Number:

 

[Marty]

When cpanel runs the weblogs for each domain/subdomain/addon domain they should be added automatically.

cPanel.net Support Ticket Number:

 

[mpierre]

It is now 24 hours since I posted the message... expecting to have Urchin import the users, but it didn't happend !

Has anyone got an idea ?

cPanel.net Support Ticket Number:

 

[GOT]

Try running /scripts/runstatsonce

cPanel.net Support Ticket Number:

 

[mpierre]

Did it... Several times !

cPanel.net Support Ticket Number:

 

[MySundown]

/scripts/runlogsnow && tail -f /usr/local/cpanel/logs/stats_log

cPanel.net Support Ticket Number:

 

[mpierre]

I get :

---------------

chmod: getting attributes of `/usr/local/urchin/util/uconf-import': No such file or directory
chmod: getting attributes of `/usr/local/urchin/util/uconf-driver': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.log': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.und': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.unf': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.uni': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.unq': No such file or directory
chmod: getting attributes of `/usr/local/urchin/data/conf/uconf.uns': No such file or directory
chmod: getting attributes of `/usr/local/urchin/util/uconf-import': No such file or directory
-------------------------------------------

This is all normal : urchin is installed in /usr/local/urchin4 !!!

So this would be the cause of the problem...

Where is the /usr/local/urchin path configured so I can change it ?

cPanel.net Support Ticket Number:

 

[GOT]

I had this problem initially because cpanel has built in supprot for urchin, but it assumes an installation path of Urchin, but the installation instructions suggest Urchin4.

We reinstalled urchin in the path cpanel was expecting and things worked.

cPanel.net Support Ticket Number:

 

[Marty]

cd to the /usr/local directory and create a sim-link from urchin to /usr/local/urchin4

cPanel.net Support Ticket Number:

 

[mpierre]

Stupid me !!!

OF COURSE !!

Why didn't I think of that sooner !

Probably because even thought I know how to use Linux, I've use the retarded Windows OS too often...

cPanel.net Support Ticket Number:

 

[mpierre]

BTW, it is working now...

All the profiles are slowly added as the stats are processed...

cPanel.net Support Ticket Number: