Imunify Installation Issue

Operating System & Version
CentOS 7.8
cPanel & WHM Version
v88.0.11

Charlick

Member
Feb 6, 2019
6
0
1
France
cPanel Access Level
Root Administrator
Hello everyone,

I'm facing some troubles installing imunify on a cPanel account.

As i see on the documentation i have to use Security Advisor to install it but i'm having no messages about that, when the advisor scan the server, he skip Imunify without giving me the info.

I already installed it on another server with the same CentOS version and the same cpanel version and i'm logged as root, so i d'ont know what's is happening exactly. Some help would be appreciated.

i tried some workaround like installing it manually via SSH but i always get a link to a paypal adress (wich is pretty unprofessional IMHO) upgrading cpanel to the latest version and force a reinstall, rebooting the serveur several times but still no clue on where imunify can be.

Thank you for you time.
 

Charlick

Member
Feb 6, 2019
6
0
1
France
cPanel Access Level
Root Administrator
Hello,

Please don't send documentations links without reading the post first. I explained why this solution did not worked. Those informations are not usefull in any ways:

Code:
Warning

On DirectAdmin, Imunify UI requires the proc_open PHP function to be enabled. If you are unable to open the Imunify UI, you might see a related message in the web server error log. If so, please remove it from the disable_functions list in php.ini.
Already done that. and then :

Code:
Log in with root privileges to the server where Imunify360 should be installed.
My concern is about BEFORE i need to buy a key.

Thank you
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,273
313
Houston
As i see on the documentation I have to use Security Advisor to install it but i'm having no messages about that, when the advisor scan the server, he skip Imunify without giving me the info.
Can you show the Security Advisor output you're receiving?

As for a PayPal link being received when you attempt the installation through CLI - I can't replicate this, I ran the installation over CLI and didn't receive anything like this. What I did receive was a link to CloudLinux Network

Hello,

Please don't send documentations links without reading the post first. I explained why this solution did not worked. Those informations are not usefull in any ways:
Did you also see that he requests you open a ticket to address the issue in the event that wasn't helpful for you?

Code:
Warning

On DirectAdmin, Imunify UI requires the proc_open PHP function to be enabled. If you are unable to open the Imunify UI, you might see a related message in the web server error log. If so, please remove it from the disable_functions list in php.ini.
Already done that. and then :

Code:
Log in with root privileges to the server where Imunify360 should be installed.
This isn't relevant to cPanel though, this note specifies DirectAdmin.

My concern is about BEFORE i need to buy a key.
In the forums it's always best to provide as much detail on the output and information you're receiving in order to get the best assistance. I'd suggest reading the following Forums Guidelines and FAQ