imunify360 set for invisable captcha, yet recaptcha shows.

ttremain

Well-Known Member
Feb 16, 2003
246
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Why would we get a recapcha with "Select all images with..." if imunify360 is set for invisable captcha?
 

ttremain

Well-Known Member
Feb 16, 2003
246
2
168
cPanel Access Level
Root Administrator
Have you tried to turn it off and on again?:D
Not recently. Is it normal to have to do that from time to time? This has been in service for months, and we just started getting a new round of complaints from clients again.
 

cPJustinD

Administrator
Staff member
Jan 12, 2021
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Houston
cPanel Access Level
Root Administrator
Hello ttremain! As Eric mentioned, it may be worth adding your IP to the whitelist and greylist inside Imunify360 and replicating the issue further to see how the behavior changes. If that does not resolve the issue, I would suggest opening a support ticket so that our analysts can take a closer look at what is occurring. If you wish to open a support ticket, you can use the "Submit a ticket" link in my signature below.

If you have any other questions or concerns, please let us know!
 
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