Yesterday when i setup a new VPS server, after migrating and changing nameserver, my client cannot send nor receive emails from my VPS server through Outlook. Doesn't matter which Outlook version, but if it using Windows 7 OS PC, i'll get an error 0x800CCC1A that saying my server doesn't support the encryption method specified. But if it using Windows 10, it can receive and sent emails normally.
I even had copy my Exim configuration from the old VPS using transfer tools, but the result is the same. Then i'm trying to update the "SSL/TLS Cipher Suite List" and "Options for OpenSSL" as this posting mentioned, but the result still the same, nothing change, my clients with Windows 7 OS still couldn't send nor receive email with the same errors.
FYI, I've attached my settings screenshot below and I'm using cPanel version 72.0.7.
So finally I've decided to change my nameserver to my old VPS, and it works normally for Windows 7 or Windows 10. This is very weird!
Anybody could help please? Thank you.
I even had copy my Exim configuration from the old VPS using transfer tools, but the result is the same. Then i'm trying to update the "SSL/TLS Cipher Suite List" and "Options for OpenSSL" as this posting mentioned, but the result still the same, nothing change, my clients with Windows 7 OS still couldn't send nor receive email with the same errors.
FYI, I've attached my settings screenshot below and I'm using cPanel version 72.0.7.
So finally I've decided to change my nameserver to my old VPS, and it works normally for Windows 7 or Windows 10. This is very weird!
Anybody could help please? Thank you.
Attachments
-
43.2 KB Views: 56
-
41.6 KB Views: 56
Last edited: