The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Inbound mail does not appear in Track Delivery when Deliver to Folder is used

Discussion in 'E-mail Discussions' started by Mango45, Feb 11, 2017.

  1. Mango45

    Mango45 Active Member

    Joined:
    Apr 21, 2009
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    58
    Location:
    Canada
    cPanel Access Level:
    Website Owner
    I wrote a filter that delivers specific mail to an IMAP folder.

    The filter works, but I discovered the mail does not appear in Track Delivery which occasionally makes troubleshooting difficult. I'm using Show All and have left Recipient Email blank.

    Is there a way I can correct this?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,288
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
Loading...

Share This Page