Inbox Only Emails Disappeared

aazpt

Registered
Sep 11, 2017
1
0
1
Portugal
cPanel Access Level
Root Administrator
All emails from the inbox of a costumer have disappeared.

The account is configured as IMAP.

I have access to cPanel and WHM and i tried to look up logs to see what happened without success...

I know a time window where the inbox email "magically" disappeared... and the funny thing is... that i have multiple email accounts there... but only his where deleted...

Where can i check the logs of this user to see if he accidentally deleted his inbox emails?

Thank you in advance!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,222
463
Where can i check the logs of this user to see if he accidentally deleted his inbox emails?
Hello,

You can check to see if there was any IMAP or POP3 activity for that account during that time period by reviewing the following log:

/var/log/maillog

Thank you.