Incoming Email Problems

SitexMedia

Member
Feb 28, 2013
12
0
1
cPanel Access Level
Root Administrator
I have many sites with their own IP addresses and most of the domains email are forwarded to one domain which has an email account but the server is not getting any of the emails sent to any domain, nor are they bouncing back.

Where do I begin to trace the problem?

Thanks
 

SitexMedia

Member
Feb 28, 2013
12
0
1
cPanel Access Level
Root Administrator
No everything looks ok I had checked there

I just checked /http://www.mtgsy.net/dns/utilities.php

Getting MX records for 'my-domain.com'

There are 01 MX records (Mail servers) for the domain 'my-domain.com'

Testing each mail server in the list using the address [email protected]
Testing .my-domain.com, preference = 0
Checking to see if .my-domain.com is in any of the popular RBL's - PASSED - Not found in any RBL's
Trying to connect to .my-domain.com
*CONNECTION FAILED*
Could not connect to .my-domain.com
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Last edited:

SitexMedia

Member
Feb 28, 2013
12
0
1
cPanel Access Level
Root Administrator
Thanks

Using "Address Literal" - (Does my mail server accept incoming emails addressed to my IP address?)

It returned "Failed submitting request" but no details

Still working on this and not getting anywhere, no help from hosting company yet either.
 

quanin

Well-Known Member
Aug 18, 2011
125
7
68
cPanel Access Level
Root Administrator
Stupid question, but are you using any firewall software? If yes, have you tried killing that firewall software and testing?