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Incoming email stops working after v76 upgrade when using third-party Anti-spam DNSBL plugin

Discussion in 'General Discussion' started by cPanelMichael, Nov 6, 2018.

  1. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello Everyone!

    Systems using the Anti-spam DNSBL plugin by BOates (this is a third-party plugin) will notice that incoming email fails upon upgrading to cPanel & WHM version 76. This occurs because the plugin is not updated to work with the latest SpamAssassin version. Here's an example of the error message visible in /var/log/exim_mainlog on affected systems:

    Removing the plugin using the plugin developer's uninstall instructions will restore email functionality:

    You can read more about why this plugin no longer works in version 76 at:

    Anti-spam DNSBL by BOates [DOES NOT WORK WITH SPAMASSASSIN 3.4.2 or later in v76+]

    Let us know if you have any questions.

    Thank you.
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