Incoming mail is rejected

Narthanaj

Member
Sep 28, 2018
7
0
1
srilanka
cPanel Access Level
Root Administrator
hey

i have problem with receiving mail about some blacklisted domain.- Removed -

i allowed ip(bind with that domain) in my configserver firewall also i add that domain to email white list .

but still email is rejected by my server , also i check the exim reject log and ddnt saw any reject log .

what is the solution best solution

thank you ..!
 
Last edited by a moderator:

keat63

Well-Known Member
Nov 20, 2014
1,843
221
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cPanel Access Level
Root Administrator
Do you have control over the sending email, can you initaite sending a test email to your server.
If so, then try disabling CSF temporarily while you send yourself a test email.
This will prove if the issue is indeed with CSF, and give you somewhere to start looking and digging.

Also do you have any RBL's configured in exim, if the domain trying to send to you is blacklisted, then I guess it could be an RBL in exim blocking the message.

Try performing a blacklist check for the sending domain on MXToolBox
 

Narthanaj

Member
Sep 28, 2018
7
0
1
srilanka
cPanel Access Level
Root Administrator
Do you have control over the sending email, can you initaite sending a test email to your server.
If so, then try disabling CSF temporarily while you send yourself a test email.
This will prove if the issue is indeed with CSF, and give you somewhere to start looking and digging.

Also do you have any RBL's configured in exim, if the domain trying to send to you is blacklisted, then I guess it could be an RBL in exim blocking the message.

Try performing a blacklist check for the sending domain on MXToolBox

i can send email to that server , and test email is success no error ,

RBL's configured in exim - that email server ip add to the white list

but same... still ddnt receive any email form that server -_-

:(

thank you .