Increasing account licenses from 30 to 50

hunt695

Well-Known Member
Oct 30, 2019
49
7
8
croatia
cPanel Access Level
Root Administrator
Hi all,
I've ordered account license increase from 30 to 50 on my existing VPS server from my host, and it looks like I need to reinstall cPanel in order to apply new license. Is that so and do I need to reinstall the server?
Thanks
 

hunt695

Well-Known Member
Oct 30, 2019
49
7
8
croatia
cPanel Access Level
Root Administrator
Why do you think you'd need to reinstall cPanel?
Well, I've received some shady info on how to apply the license, I'm quoting below:

As requested, we have created a cPanel license for your server. If you have not yet installed the cPanel software, then you can reinstall your server with cPanel anytime you want using the "Manage" button in the menu item "Your services"
After choosing "Reinstall" from the drop-down menu, you have to select an operating system being compatible with cPanel and cPanel as administration panel. Then you have to enter a new server password, please retain the new password. Please keep in mind that during a reinstallation all data will be deleted. We, therefore, strongly recommend to back up all required data before you initiate the installation process.

I've run: /usr/local/cpanel/cpkeyclt via SSH but nothing changed

So, how do resolve this?
 

quietFinn

Well-Known Member
Feb 4, 2006
2,034
546
493
Finland
cPanel Access Level
Root Administrator
As it says " If you have not yet installed the cPanel software,...", but you have.
Check your license here:
If it's not what it's supposed to be contact your host.
 
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hunt695

Well-Known Member
Oct 30, 2019
49
7
8
croatia
cPanel Access Level
Root Administrator
Correct me if I'm wrong, but adding additional accounts / updating license is in general harmless to the server data and never requires a reinstall or some weird brain surgery?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
16,525
2,607
363
cPanel Access Level
Root Administrator
Whenever you make a change to a license, the only thing you should need to do is run this command to update the license data on the server:

Code:
/usr/local/cpanel/cpkeyclt
If that command gives errors or doesn't take effect, please reach out to our support team or Customer Service team so we can help.