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Incremental Backup with user and group incorrect

Discussion in 'Data Protection' started by Iranio, Dec 22, 2008.

  1. Iranio

    Iranio Member

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    Hello,

    Every night I make a backup of my server through WHM.

    If you set the option "Incremental Backup" disabled the backup is compressed.
    Each file is compressed with the user and group like the original.
    If you set the option "Incremental Backup" as enabled, then the backup is not compressed.
    But all the files have user=root and group=root.

    This is a problem in doing a restore because some files should have user and group as nobody.

    Is there any way you do "Incremental Backup" but with the files with your user and group correct?

    Thanks
     
  2. Iranio

    Iranio Member

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    Any solution?

    Thanks
     
  3. Iranio

    Iranio Member

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    Any solution?

    Thanks
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    What is the full cPanel version information for the server you are restoring this backup to?
     
  5. Iranio

    Iranio Member

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    Is cPanel 11.24.5-S37946 - WHM 11.24.2 - X 3.9

    Regards
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    In that case, I recommend letting our technical analysts take a look at the server so we can figure out why these permissions are not being preserved.
     
  7. Iranio

    Iranio Member

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    Thanks you
    I am opening a support ticket.

    Regards
     
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