incremental backups are counted against the clients quota

I'm using the incremental backup as well and for some of my servers, the backups are stored in the /home/ partition, though /home/cpbackup/* is owned by root and the files don't count against user's quota.

What you could do is create /scripts/postcpbackup if it doesn't exist, chmod it 700 and add there :

Code:

#!/bin/bash
chown -R root.root /<<path to your>>/cpbackup/

This should fix your issue

 

cpanel uses the quota system of the OS for keeping track of disk usage. If your backups are on their own partition, not shared with anything else, you need to turn off the quota for that partition. Login as root and run the command :

quotaoff /backup

replacing /backup with the name of your backups partition. This will only work if /backup is it's own partition, it is not possible to turn of quota's on a per directory basis.

HTH