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Index of / addon domain

Discussion in 'General Discussion' started by maurelo, Jun 13, 2017.

  1. maurelo

    maurelo Registered

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    Hi all,

    Despite not being able to add an addon domain due to 500 internal error in cpanel, it seems my second domain is up and running; I can log in thru ftp.midomain.com and see all the directories from my main domain, however I manually added the second domain folder to public_html and of course added an index.html and made sure htaccess (which was already there) wasnt a problem.

    Despite all of this I still get the index of / and cgi folder.
    Contacting host provider is not an option.

    Please help.
     
  2. Eminds

    Eminds Well-Known Member

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    You are with limited access on a shared hosting environment , you will have to contact the hosting provider to correct the issues.
     
  3. maurelo

    maurelo Registered

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    Hosting provider closed their office. What to do? Help
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You may need to consider finding a new hosting provider if your existing provider is no longer in business. If that's the case, the "Backup" option in cPanel will allow you to generate a full backup of the account for the purpose of moving to a new hosting provider.

    Thank you.
     
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