Info Needed About VPS

I'm fairly new to using a vps for my site, okay I'm a newbie. I only used preinstalled scripts before and now what a ad my site over to this webhost to cut cost. I need some information on to have my site switched over but am unable to get any assistance from this web provider thru emails or phone. I keep getting the same response and thats os did I receive my welcome email and it gives me all the information. Well the welcome email gives me examples of the information but how do I obtain the real information?

Could any please help me in obtaining this information about my site?
Or tell me how to create it?

FTP host
FTP username
FTP password

SSH host
SSH username
SSH password

DB host
DB name
DB username
DB password

CPanel host
CPanel username
CPanel password

 

wow David you said a mouthful but I really didnt underatand any of it, but everyone I ask seems to be saying the same thing you are so I have to ask another question.

Where can I take an online class on this so I can get a better understanding.