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Inserting tags into the body of an autoresponder when HTML is checked

Discussion in 'E-mail Discussions' started by Kerrya, Jan 4, 2015.

  1. Kerrya

    Kerrya Registered

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    I can't seem to get this to work.

    If I select the HTML option for the body of an autoresponder, the tag code is sent as plain text.
    i.e.

    Hi %from%

    I just wanted to thank you for visiting our website.


    How can I get it to insert the value of the tag?

    Any help appreciated.

    Thanks

    Kerry
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    When configuring an auto responder, you can use the following tags to insert information into the response email:

    Please open a support ticket using the link in my signature if this is not working. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. Gerardo Gastelum

    Gerardo Gastelum Registered

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    Hi,

    Was this issue ever resolved? How do you add %from% tag when in HTML?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    When configuring the AutoResponder in cPanel, you can use those tags under the "Body" section if you enable "This message contains HTML". The option is documented at:

    Autoresponders - Documentation - cPanel Documentation

    Thank you.
     
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