Insistent cgi-sys/defaultwebpage.cgi in all domains


Feb 15, 2021
República Dominicana
cPanel Access Level
Root Administrator
Hi, I'm a designer trying to manipulate a server with whm, which makes it clear that I don't have very low knowledge.

I have changed the IP of my VPS for a Floating IP, I have updated the IP in WHM and updated the IP in the DNS, but the redirection from to it is unavoidable.

Can someone please help me? I don't know how to fix it, thanks!
Last edited by a moderator:


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey there! That particular error almost always indicates an issue between the IP address configured in Apache and the IP address in DNS. You mentioned something about a floating IP - do you know if your server is using a NAT configuration? You can check this by running the following command:

cat /var/cpanel/cpnat
You mentioned you don't have much experience with the server management side of things, so if you aren't sure how to proceed with that you're always welcome to submit a support ticket to our team and we're happy to check things for you on our end!