Insistent cgi-sys/defaultwebpage.cgi in all domains

[aridio]

Hi, I'm a designer trying to manipulate a server with whm, which makes it clear that I don't have very low knowledge.

I have changed the IP of my VPS for a Floating IP, I have updated the IP in WHM and updated the IP in the DNS, but the redirection from www.mydomain.com to www.mydomain.com/cgi-sys/defaultwebpage.cgi it is unavoidable.

Can someone please help me? I don't know how to fix it, thanks!

 

[cPRex]

Hey there! That particular error almost always indicates an issue between the IP address configured in Apache and the IP address in DNS. You mentioned something about a floating IP - do you know if your server is using a NAT configuration? You can check this by running the following command:

cat /var/cpanel/cpnat

You mentioned you don't have much experience with the server management side of things, so if you aren't sure how to proceed with that you're always welcome to submit a support ticket to our team and we're happy to check things for you on our end!