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Install an SSL - Just loading non stop

Discussion in 'General Discussion' started by em.ci, Mar 14, 2016.

  1. em.ci

    em.ci Well-Known Member

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    Hi

    If I use the option "Install an SSL Certificate on a Domain" and click on "Autofill by Certificate" the site begin to load and doesn't ends. Any ideas?

    • WHM 54.0 (build 19) CLOUNDLINUX 6.7

    Best Regards,
    Emre
     
    #1 em.ci, Mar 14, 2016
    Last edited by a moderator: Mar 14, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you provide more details about what happens? For instance, is the SSL installation stalled? Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
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  3. em.ci

    em.ci Well-Known Member

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    I get this Error message after 5-10 minutes:

    The lookup failed because of an error: API failure: cabundle.cpanel.net did not have any working mirrors. Please check your internet connection or dns server. at /usr/local/cpanel/Cpanel/HttpRequest.pm line 986.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Do you have any firewall rules that restrict traffic to/from certain IP addresses? If so, run a command such as "host cabundle.cpanel.net" and make sure the listed IP addresses are whitelisted.

    Thank you.
     
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  5. em.ci

    em.ci Well-Known Member

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    Wow all these ip was blocked by lfd:

    1 example:
    208.74.124.133 # lfd: (mod_security) mod_security (id:330039) triggered by 208.74.124.133 (US/United States/-): 5 in the last 3600 secs - Mon Jan 4 07:53:24 2016
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Please let us know if the issue is resolved after whitelisting those IP addresses, or removing those blocks.

    Thank you.
     
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  7. em.ci

    em.ci Well-Known Member

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    yes it is solved now thanks. But this happend only on 1 server and we have more then 20... strange
     
  8. em.ci

    em.ci Well-Known Member

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    I solved this problem on this way:

    1. Run command: "host cabundle.cpanel.net". You should see 4 IPS
    2. Run command: "nano /etc/csf/csf.deny"
    3. Search for those IPs and if you found one you can delete the whole line.
    4. save and run command "csf -r"
     
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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