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Install and Activate License issue

Discussion in 'General Discussion' started by Madhushan, Aug 15, 2016.

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  1. Madhushan

    Madhushan Registered

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    Location:
    Colombo
    cPanel Access Level:
    Website Owner
    I'm getting an error when log in to my Cpanel as "Cannot read license file"
    Can you guide me to resolve this issue.
     

    Attached Files:

  2. kernow

    kernow Well-Known Member

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    As a website owner you cannot fix this yourself. Tell your hosting provider the problem. If you do have root access then from the command line run:
    Code:
    /usr/local/cpanel/cpkeyclt
    Or visit cPanel & WHM License Verification | cPanel Inc.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Your access level is listed as "Website Owner". Could you verify if you have root access to the server? If not, please ensure you report this issue to your web hosting provider.

    Thank you.
     
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