Install Redis on multi cPanel account shared environment?

Ladybird

Member
Nov 24, 2017
10
1
3
Bangalore, India
cPanel Access Level
Root Administrator
I have one Server where WHM Panel is running and Redis is installed.

This redis is being used by two different cPanel account on the same server.

In both these cPanel account Faveo Helpdesk is installed.

When these two different account push the jobs to que, information gets exchanged between the jobs.

e.g: Email is going to user of first account but from name is of the second account
I tried use different database id in redis or different queue name but still the data is overlapped and exchanged between these two applications. seems like a security lapse.

How can i fix this?

Using CENTOS 7.4 kvm
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,883
2,256
463
Hello,

This is a third-party application and thus it's not something we offer support for. You may want to refer to their documentation at:

Redis

Or, consider posting to a website such as StackOverflow for additional help. There's also a thread here where the installation process is discussed:

install Redis caching engine on Cpanel server with underlying CentOS6.7 OS

Additionally, I encourage you to vote for the following feature request if you'd like to see support for Redis added to the product:

Redis cache For cpanel

Thanks!