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Install SSL

Discussion in 'Discusión en Español' started by girleym, Oct 6, 2017.

  1. girleym

    girleym Registered

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    Hola,
    Espero esten bien.

    Tengo un problema al querer instalar mi certificado usando cpanel en servidor Bluehost.; ya copie el crt tal cual como me lo dijo el manual de instalacion del SSL.com, pero al momento de darle clic a "instalar" me arroja el siguiente error:

    Template::Exception:
    [TYPE]=[undef]
    [INFO]=[SSL::installed_hosts() failed: (XID 7k6vvt) No tiene la función “sslinstall”.
    ]
    [TEXT]=[]
    at cpanel.pl line 1267.
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/bluehost/ssl/install.html.tt", 1) called at cpanel.pl line 5226
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 874
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/bluehost/ssl/install.html.tt") called at cpanel.pl line 304


    Alguno por favor podria ayudarme para solventar este problema?

    Agradecida de Antemano
     
    #1 girleym, Oct 6, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Do you have root access to this server? If not, I recommend contacting your web hosting provider so they can assist you with this error message, as it looks like a custom cPanel theme is assigned to the account.

    Thank you.

    Translation:

    Hola,

    ¿Tiene acceso root a este servidor? Si no, recomiendo contactar a su proveedor de alojamiento web para que puedan ayudarle con este mensaje de error, ya que parece un tema de cPanel personalizado asignado a la cuenta.

    Gracias.
     
    #2 cPanelMichael, Oct 10, 2017
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