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Installation Error

Discussion in 'EasyApache' started by Ian Jacobson, Dec 20, 2015.

  1. Ian Jacobson

    Ian Jacobson Registered

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    Hi,
    Every time I try to update to ea4 but running the script I get this error. I have followed everything on the documentation but can't seem to resolve the problem. (BTW This is a fresh install of cPanel on a new VPS)

    Code:
    root@s1 [~]# /scripts/migrate_ea3_to_ea4 --run
    This action will install a Technology Preview release of EasyApache4 for cPanel & WHM. This means that you understand the following:
             • Not all features in cPanel & WHM are operational.
             • Not all EasyApache features are included in the Technology Preview.
             • Features and functionality in the release may change over time.
             • We will quickly address severe or critical issues only.
             • Security bounties are not available.
    Do you wish to continue? [y/N]y
    curl: (6) Could not resolve host: securedownloads.cpanel.net; Name or service not known
    error: https://securedownloads.cpanel.net/cPanelPublicKey.asc: import read failed(2).
    warn [migrate_ea3_to_ea4] Could not import the public key
    Could not download “https://securedownloads.cpanel.net/EA4/EA4.repo” to “/etc/yum.repos.d/EA4.repo”: 599 Internal Exception
    
     
  2. cPJacob

    cPJacob cPanel Product Owner
    Staff Member

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    Hi,

    This seems to be happening because you can't download our RPM Security Key. You will need to troubleshoot and figure out why this is happening:

    curl: (6) Could not resolve host: securedownloads.cpanel.net; Name or service not known
     
  3. 24x7server

    24x7server Well-Known Member

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    Hello,

    I think there is an issues with your server resolvers. Can you please check and update the correct server resolvers in /etc/resolv.conf file
     
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